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Responsible Gaming
Gambling Should Always Be Fun
For the vast majority of people, gambling is a form of entertainment — something you do for the thrill and the fun of it. But we also know that for some people, it can become a problem. Redracer Bet takes responsible gambling seriously, and we have tools in place to help you stay in control. If you or someone you know is struggling, please reach out for help. There are resources available across Canada.
Our Responsible Gambling Tools
Redracer provides a range of tools that let you manage your gambling activity directly from your account. These are always available, and using them is completely confidential.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your account. Once you've set a limit, it takes effect immediately for reductions and after a short cooling-off period for increases — this prevents impulsive decisions in the moment.
Loss Limits
Similar to deposit limits, you can cap how much you're willing to lose over a given period. This is a useful tool for making sure gaming stays within your personal budget.
Session Time Limits
You can set a maximum duration for each gaming session. When the time is up, you'll receive a reminder — and the platform can automatically log you out if you choose.
Reality Checks
Enable periodic notifications that show you how long you've been playing and how much you've spent or won during that session. These pop up on screen at intervals you choose — a simple reminder to stay aware.
Self-Exclusion
If you feel you need a break from gambling, you can exclude yourself from Redracer for a set period — from a few days up to several months, or even permanently. During this time, you won't be able to access your account or receive any marketing communications. To set up a self-exclusion, contact our support team via live chat and they'll handle it immediately.
Account Cooling-Off Period
If you're not ready for full self-exclusion but want to take a short break, a cooling-off period temporarily restricts access to your account while you step back.
Signs That Gambling May Be Becoming a Problem
Problem gambling can sneak up gradually. Here are some signs that it might be time to reach out for help:
- Spending more money on gambling than you can afford to lose
- Chasing losses — betting more to try to win back what you've lost
- Neglecting responsibilities at work, home, or school because of gambling
- Feeling anxious, irritable, or depressed when you're not gambling
- Borrowing money or selling possessions to fund gambling
- Lying to friends or family about how much time or money you spend gambling
- Gambling as a way to cope with stress, loneliness, or other emotions
- Feeling like you can't stop, even when you want to
If any of these sound familiar, it's worth talking to someone. You don't have to be in a crisis to ask for help.
Protecting Minors
You must be at least 19 years old to play at Redracer Bet in Canada. We take this requirement seriously. We use identity verification procedures to confirm the age of our players, and we will close any account that belongs to an underage individual.
If you share a device with young people in your household, we strongly recommend using parental control software to prevent access to gambling sites. Keep your Redracer login details private, and never let children or teenagers use your account.
Gambling as Entertainment
The best approach to gambling is treating it purely as entertainment — the same way you'd budget for a night out or a movie. Set a budget before you start, stick to it, and see any winnings as a bonus rather than income. Never gamble with money you can't afford to lose, and take regular breaks.
Remember: the house always has a mathematical edge. While winning is absolutely possible, gambling is not a reliable way to make money. Approach every session with that in mind and you'll have a much better time.
Getting Help in Canada
If you're concerned about your gambling or someone else's, there are free, confidential support services available across Canada. You can speak with a trained counsellor, access online resources, or find a support group near you. Problem gambling helplines operate province by province — check your provincial health authority's website for local contact numbers and support programs.
You can also contact our support team directly. We're not counsellors, but we can apply account restrictions and help connect you with resources immediately through our live chat service, which is available 24/7.